Privacy Policy

How we protect and handle your data

Key Privacy Principles

Our commitment to protecting your data is built on these four foundational principles

Data Protection

We implement industry-standard security measures to protect your personal information and agricultural data. This includes encryption, secure data storage, and regular security audits.

Data Access

Access to your data is strictly controlled and limited to authorized personnel. We maintain detailed access logs and require strong authentication for all data access.

Transparency

We are committed to being transparent about our data collection and use practices. You have the right to access, modify, or delete your personal information at any time.

Compliance

We comply with all applicable data protection regulations, including GDPR and CCPA, ensuring your data is handled in accordance with the highest privacy standards.

1. Information We Collect

We collect information that you provide directly to us, including:

Personal Information

Name, email address, phone number, and other contact details to identify you in our system.

Farm Details

Location coordinates, total acreage, property boundaries, and regional information.

Crop Data

Types of crops grown, farming methods, planting schedules, and historical yield information.

Environmental Data

Soil composition, moisture levels, temperature readings, and local weather patterns.

Usage Analytics

Information about how you interact with our platform, including features used, time spent, and actions taken to help us improve your experience.

Technical Information

Automatically collected technical data such as IP address, device type, browser, operating system, and server logs that help us operate, secure, and improve the platform.

2. How We Use Your Information

Your information is used to provide valuable services and insights:

Service Improvement

We analyze usage patterns to continually enhance our platform's functionality, performance, and user experience based on how you interact with our services.

Agricultural Insights

We combine your farm data with our AI models to generate personalized recommendations for crop management, resource optimization, and yield improvement.

Communication

We use your contact information to send important updates about our services, share educational content, and respond to your inquiries and support requests.

Security & Compliance

We monitor usage patterns to detect unusual activity, prevent fraud, and ensure our platform remains secure and compliant with regulations.

3. Data Sharing and Disclosure

We are selective about who we share your information with and why:

Service Providers

Trusted vendors who help us operate our platform, such as cloud hosting, data analytics, customer support, and payment processing services.

Data minimized

Strategic Partners

Organizations that offer complementary agricultural services or products that may benefit you, such as equipment providers or agronomic consultants.

Opt-in required

Legal Requirements

When required by law, legal process, litigation, or governmental authorities, we may need to disclose information to comply with legal obligations.

Strictly limited
Note: Important: We never sell your personal data to third parties for marketing purposes.

4. Data Storage and Security

Protecting your data is our priority. We implement multiple layers of security measures:

Advanced Encryption

All data is encrypted both in transit (using TLS) and at rest (using AES-256) to ensure that your information remains protected from unauthorized access.

Continuous Security Assessments

We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential weaknesses in our systems.

Access Controls

We implement strict role-based access controls, multi-factor authentication, and comprehensive audit logging to ensure only authorized personnel can access sensitive data.

Secure Data Centers

Your data is stored in enterprise-grade data centers with physical security measures, redundant power systems, and environmental controls to ensure maximum availability.

5. Your Rights and Choices

We respect your right to control your data. You can exercise the following rights at any time:

Access Your Data

Request a copy of all personal information we hold about you in a structured, machine-readable format.

Update Information

Correct any inaccurate or incomplete personal information in your profile at any time.

Delete Your Data

Request the deletion of your personal information when it's no longer needed.

Restrict Processing

Request that we limit how we use your personal data in certain circumstances.

Opt-Out

Control your communication preferences and opt-out of marketing messages at any time.

Data Portability

Transfer your data to another service provider in a standard, machine-readable format.

How to exercise your rights

To exercise any of these rights, please contact our privacy team at privacy@neuralharvest.com or through your account settings. We'll respond to your request within 30 days.

6. Updates to This Policy

We regularly review and update our privacy practices to ensure they comply with evolving regulations and industry standards:

How We Notify You

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7. Contact Us

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please don't hesitate to reach out:

privacy@neuralharvest.com

123 Agritech Street, Silicon Valley, CA